Tim Hortons Iceplex

If I could give this place zero stars I would. The first red flag should have been the 10+ dollar admission fee. I have my own skates so I was spared paying more than 10 dollars but renting skates and skate aids will certainly cost you a pretty penny. Especially considering that most rinks charge 7 dollars for admission. While there are differences in price everywhere (one rink I know of charges 12 dollars for admission alone). The entire place was just a disaster; completely unorganised. The downstairs area had a strange smell about it and I was worried that my skate bag would get stolen if Ieft alone. The staff at the front desk were curt and one of the skate guards yelled at me after watching me get pushed by another patron; I told both the skate guard and the patron that the patron had no right to put their hands on me and push me regardless of what was going on just to have the skate guard tell me that "I should know better" and that because I was in figure skates and that I can "only skate in the center of the rink". I moved to the center only to be told "you can't skate there,". Between being told that was my fault I got pushed and then being told that I couldn't skate anywhere on the rink. In short, this place has: awful staff, strange smells, shifty/disrespectful patrons with no sense of space, and skate guards with no understanding of rink etiquette. If you value skating at all, DO NOT GO HERE.

Your facility used to be the nicest, cleanest and most liked hockey facility in New York. From Buffalo to Albany it was the best. You are ruining it. Not clean at all. No place to eat or drink at all. Kids are OK with overpriced vending machines. Their parents and guardians are the ones that foot that bill. Save it before it is to far gone.